Our Solution

Our Digital Experts, built on Purple Fabric, streamline the onboarding of corporate ERP-aligned file formats for payments and collections, reducing the entire process from three days to eight hours. This AI-powered automation ensures near-error-free setup, significantly improving customer satisfaction levels, customer loyalty and retention. By minimizing manual intervention, it also allows teams to focus on strategic initiatives rather than operational bottlenecks.

Key Outcomes

• Significant reduction in setup time from three to five days per format to just a few hours.
• Enhanced customer satisfaction and retention through faster, error-free onboarding.
• Improved operational efficiency, allowing corporate clients to expedite payments and collections

Business Challenge

The onboarding process for aligning corporate ERP systems with necessary file formats for payments and collections is cumbersome and time-intensive. Traditionally managed manually, this task is prone to errors and inefficiencies, leading to extended setup times, potential data inaccuracies, and diminished customer satisfaction and retention.

URL : https://purplefabric.ai/solutions/corporate-payments-file-format-onboarding/